Frequently Asked Questions
What is the return policy?
We accept returns within 7 days of receiving your order, as long as the item is unused, unwashed, and in its original packaging. To request a return, please email us at help@bebeyoon.com with your order number.
Are any items non-returnable?
For hygiene and safety reasons, baby bottles, feeding items, undergarments, and skincare products are final sale.
All other items follow our standard 7-day return policy.
When will I get my order?
Delivery times vary by destination:
- UAE: 1–3 business days
- Saudi Arabia: 3–6 business days
- Kuwait, Oman, Bahrain, Qatar: 5–7 business days
- Other regions: 5–12 business days depending on location and customs
You’ll receive tracking details by email as soon as your order is shipped.
Is your stuff genuinely from Korea? (Spoiler: It is !)
Absolutely. Every item we carry is sourced directly from South Korea, handpicked by Korean founders who know the real brands, the real quality, and the real standards.
How much does shipping cost?
Shipping costs depend on where you’re located. For all regions and detailed rates, please check our shipping policy.